Pultegroup - Dreadful customer service,
I purchased a home in Provence Bay, Vero Beach, Fl.not even one month after I moved in, my roof leaked.
I called the walk-through person James Etherridge. He has lied to me, called the roofer who was to come by and take care of the problem today at 9:00 am. Never showed, never contacted me. Typical, get their money and run.....and who cares what happens.
Their so-called warranties are not worth the paper they are written on. When you call to report a problem, the standard answer is "we only take messages" but do not pass them on. My neighbor has many problem and the person who was to fix the problem called from two towns over, in a totally different city. Ridiculous!
Do not deal with them, the home is not worth what you have to go through. Also, the sales person pushed Pulte Mortgage, and you would get a $3000.00 rebate, the closing cost from Pulte Mortgage was $9,000.00, Three other people paid $6,000. So they jack up the closing cost and you pay whatever everyone else pays.
Do not fall for this ***.THey are crooks.
Review about: Pulte Homes House Construction.
Reason of review: Warranty issue.
I didn't like: Inordinate delays in fixing safety issues.